These Terms & Conditions constitute a legally binding agreement between you and cx99 governing your access to and use of the cx99 platform, including all casino games, sports betting markets, wallet services, and any associated features available at cx99.ws. Please read this document carefully before using cx99.
Access to cx99 is strictly restricted to individuals aged 21 years and above. By creating a cx99 account and using the platform, you confirm that you meet this age requirement and that you are legally permitted to engage in online gaming in your jurisdiction.
Each individual may hold only one cx99 account. Operating multiple cx99 accounts is a violation of these Terms and may result in permanent suspension of all associated accounts and forfeiture of any balances held within those accounts.
cx99 maintains a strict fair play policy. Any use of automated software, bots, exploits, or collusion to gain an unfair advantage on cx99 is strictly prohibited and will result in immediate account termination and forfeiture of all funds.
All cx99 transactions are processed in Pakistani Rupees (PKR). Deposit and withdrawal requests are subject to cx99's verification procedures. cx99 reserves the right to request identity documentation before processing withdrawal requests above specified thresholds.
All bonuses, free spins, and promotional offers on cx99 are subject to wagering requirements, time limits, and game restrictions as specified in the relevant promotional terms. Bonus abuse — including creating multiple accounts to claim offers — will result in account suspension.
cx99 is committed to responsible gaming. By using cx99, you agree to engage with the platform's responsible gaming tools including deposit limits, session reminders, and self-exclusion. Players experiencing gambling-related difficulties are strongly encouraged to use cx99's self-exclusion facility immediately.
cx99 operates a strict 21+ age policy across all services. Minors are absolutely prohibited from accessing, registering with, or using cx99 in any capacity. cx99 uses identity verification measures to enforce this policy. If cx99 determines at any time that a user is under 21 years of age, the account will be immediately suspended, all winnings will be voided, and deposits may be returned at cx99's sole discretion. It is a condition of using cx99 that you confirm you are 21 years of age or older.
In these Terms & Conditions, the following definitions shall apply unless the context otherwise requires:
By accessing cx99, creating a cx99 account, or using any cx99 Platform Service, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you and cx99.
If you do not agree with any part of these Terms & Conditions, you must immediately cease using the cx99 platform and, if applicable, close your cx99 account. Continued use of cx99 following the publication of any amendments to these Terms constitutes your acceptance of the revised Terms.
These Terms & Conditions should be read in conjunction with cx99's Privacy Policy and Responsible Gaming Policy, both of which are incorporated into and form part of this agreement.
To register and maintain a cx99 account, you must satisfy all of the following eligibility criteria at all times:
cx99 reserves the right to verify your identity, age, and eligibility at any time. Failure to provide satisfactory documentation when requested may result in account suspension and withholding of funds pending resolution. cx99 may refuse or revoke registration at its sole discretion where eligibility cannot be confirmed.
Each individual is permitted to hold only one cx99 account. The creation of duplicate, secondary, or proxy accounts is strictly prohibited and constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality and security of your cx99 account credentials, including your username, password, and any two-factor authentication codes. cx99 will not be held liable for any loss or damage arising from your failure to maintain adequate account security.
You must notify cx99 immediately via live chat or email at [email protected] if you suspect unauthorised access to your cx99 account or if your login credentials have been compromised. cx99 will take reasonable steps to secure your account upon receiving such notification.
cx99 may temporarily or permanently suspend your account in the following circumstances:
Upon permanent account closure, any remaining real-money balance in your cx99 Wallet (net of any bonus funds) will be returned to your registered payment method, subject to KYC verification, within a reasonable timeframe.
All financial transactions on cx99 are denominated in Pakistani Rupees (PKR). cx99 currently supports the following deposit and withdrawal methods: JazzCash, EasyPaisa, HBL Bank Transfer, UBL Bank Transfer, SadaPay, and USDT TRC20. Available methods are subject to change; the current list is displayed on the cx99 Wallet page.
Deposits: Deposits are credited to your cx99 Wallet upon confirmed receipt. Mobile wallet transactions (JazzCash, EasyPaisa, SadaPay) typically settle within 90 seconds. Bank transfers may take longer depending on the processing bank. cx99 does not charge deposit fees, though your payment provider may apply their own charges.
Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to method availability. cx99 reserves the right to request KYC documentation before processing any withdrawal. Processing times vary by method; cx99 aims to process all approved withdrawal requests within 24 hours of approval.
cx99 may from time to time offer bonuses, free spins, deposit match promotions, cashback offers, and other promotional incentives to eligible users. All such offers are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:
cx99 reserves the right to modify, withdraw, or discontinue any promotional offer at any time. Players who have already claimed a bonus will be subject to the terms in effect at the time of claiming.
cx99 offers a range of casino products including but not limited to slot games, live dealer games (Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti), table games, and other electronic gaming products. All games are sourced from licensed third-party providers and are subject to the providers' own certification and RNG audit standards.
Return to Player (RTP) percentages are set by the game providers and are disclosed in each game's information panel within the cx99 lobby. cx99 does not alter or influence the RTP settings of any third-party game. All game outcomes are determined by certified Random Number Generators and are independent of any prior results.
In the event of a technical malfunction, disconnection, or system error during a game round, cx99's policy is as follows:
cx99 reserves the right to suspend, remove, or replace any game from the platform lobby at any time without prior notice.
cx99's sportsbook covers cricket, PSL, Test matches, One Day Internationals, T20 Internationals, football, UFC, and other sports and events as made available from time to time. The following general rules apply to all sports betting activity on cx99:
PSL betting markets on cx99 are subject to the Pakistan Super League's official result as declared by the tournament governing body. Any subsequent result changes by the governing body will be applied to settled bets at cx99's discretion.
The following conduct is strictly prohibited on cx99 and constitutes a material breach of these Terms that will result in immediate account suspension, forfeiture of balances, and where appropriate, referral to relevant authorities:
cx99 employs automated monitoring systems to detect prohibited conduct. Where cx99 identifies or reasonably suspects a breach, cx99 may freeze account funds, request documentation, suspend platform access, or permanently close the account without prior notice.
cx99 takes its responsible gaming obligations seriously. The following tools are available to all cx99 account holders and can be accessed directly from account settings:
If you believe your gambling is causing harm to yourself or others, we strongly urge you to use the self-exclusion facility on cx99 immediately and to seek help from appropriate support resources. Please visit cx99's dedicated Responsible Gaming page for further information and guidance.
cx99 strictly enforces its 21+ age policy. Users are prohibited from allowing any person under the age of 21 to access cx99 through their account or device.
All intellectual property on the cx99 platform — including but not limited to the cx99 brand name, logo, website design, software, text, graphics, game interfaces, and all associated content — is owned by or licensed to cx99 and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use cx99 for personal, non-commercial gaming purposes only. This licence does not permit you to:
All rights not expressly granted to you in these Terms are reserved by cx99.
To the fullest extent permitted by applicable law, cx99, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the cx99 platform, including but not limited to:
Nothing in these Terms excludes cx99's liability for fraud, gross negligence, or any matter that cannot be excluded by law. cx99's total aggregate liability to you in respect of any claim shall not exceed the total net deposits made by you to cx99 in the 30-day period preceding the event giving rise to the claim.
cx99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms & Conditions. By registering a cx99 account, you consent to cx99's collection and use of your personal data as described in the Privacy Policy.
cx99 collects personal data including but not limited to your name, date of birth, contact details, payment method information, and gaming activity records for the purposes of account administration, identity verification (KYC), fraud prevention, responsible gaming monitoring, and where required, regulatory reporting.
cx99 does not sell your personal data to third parties for marketing purposes. Data is shared with third parties only where necessary for the operation of the platform (e.g., payment processors, game providers, identity verification services) or where required by applicable law.
cx99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, cx99 will use reasonable efforts to notify registered users via the email address associated with their cx99 account or by prominent notice on the cx99 platform.
The current version of these Terms & Conditions is always accessible at cx99.ws/terms-conditions. The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of cx99 following publication of any amendments constitutes your acceptance of the revised Terms.
If you do not accept any amended Terms, you must cease using cx99 and may close your account by contacting cx99 support at [email protected]. Closing your account does not affect any rights or obligations that arose under the Terms prior to account closure.
These Terms & Conditions are governed by and construed in accordance with the laws applicable under the internationally recognized gaming license framework under which cx99 operates. cx99 operates under an internationally recognized gaming license and complies with the regulatory requirements of its licensing jurisdiction.
Any dispute arising out of or in connection with these Terms & Conditions, including any dispute regarding their existence, validity, or termination, shall first be referred to cx99's customer support team for attempted informal resolution. cx99 aims to resolve all disputes within 14 business days of receipt of a written complaint submitted to [email protected].
If a dispute cannot be resolved informally, it shall be subject to the dispute resolution procedures specified under cx99's gaming license framework. Nothing in this clause limits your rights under applicable consumer protection law.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your cx99 account, please contact the cx99 support team through the following channels:
For responsible gaming concerns, account self-exclusion requests, or dispute escalations, please clearly mark your communication accordingly so that cx99 can prioritise your case appropriately.
By using cx99 you agree to these Terms & Conditions. Create your account today and enjoy 1,200+ games, live PSL betting, and instant JazzCash deposits. Strictly 21+ only.